Can I change or cancel my order?

Orders can be modified or canceled within 12 hours of placing them. After that, processing begins and changes may not be possible.

I entered the wrong address—what should I do?

Contact us immediately. If your order hasn’t shipped, we’ll update it for you.

What payment methods do you accept?

We accept all major credit/debit cards and secure online payment methods.

How long does shipping take?

We process orders within 1–3 business days. Shipping typically takes 5–10 business days depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on orders over $150 (after discounts are applied).

Can I track my order?

Absolutely. Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery in real time.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and rates may vary depending on your country.

Why haven’t I received my tracking info?

Tracking details are sent once your order has been processed and shipped. Please allow 1–3 business days after placing your order.

What is your return policy?

We offer a 60-day return policy. If you're not satisfied, you can return your item within 60 days of delivery.

Can I exchange for a different size?

Yes! If your item doesn’t fit, we’re happy to help you exchange it for the correct size.

Are returns free?

Return shipping costs may apply depending on your location. Please contact our support team for assistance.

What items are non-returnable?

Items must be unused, unwashed, and in original condition. Final sale items may not be eligible for return.

How do I start a return?

Simply contact our support team with your order number, and we’ll guide you through the process.

How do I choose the right size?

Each product includes a size guide to help you find the perfect fit. If you're unsure, we recommend sizing up.

Are your products true to size?

Most of our items are true to size, but some styles may have a more fitted or relaxed feel.

Will the colors match what I see online?

We do our best to display colors accurately, but slight variations may occur due to screen settings.

How can I contact you?

You can reach our support team via email, and we typically respond within 24–48 hours.

What if my item arrives damaged or incorrect?

We’re sorry about that! Please contact us with photos, and we’ll resolve it as quickly as possible.